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Privacy Policy
Effective Date: December 4, 2023
This PRIVACY POLICY (the “Privacy Policy”) explains how Munch Pass LLC. (“Munch Pass LLC,”) collects, uses, shares, and protects the personal information of persons who interact with our website, munchinsights.com (“Site”), mobile application (“App”), or platform (“Platform”) (the Site, App, and Platform shall collectively be the “Service”), and the transactional information of persons who make purchases from merchants that have subscribed to our Platform (“Munch Pass LLCs”).
Even if you do not sign up as a customer of Munch Pass LLC, we may still collect, process, use, store, and share your transactional data in accordance with this Privacy Policy. By using the Service, you agree to the policies and practices described in this Privacy Policy and the Terms of Use. If you do not agree with our policies and practices, you may choose not to use the Service.
Munch Pass LLC may offer certain products and/or services for a fee or for evaluation purposes. In such situations, additional terms or requirements may apply to our collection and use of personal information, and if there is any conflict between such additional terms and this Privacy Policy, the additional terms will control.
◾INFORMATION WE COLLECT
When you interact with us through the Service, we may collect personal information from and about you. You may interact with us directly, such as when you sign up for a Munch Pass LLC account through the Site or App, as well as indirectly, such as when you sign up for a Munch Pass LLC account through our Platform operated by one of our Munch Pass LLCs. When you make a purchase or otherwise interact with one of our Munch Pass LLCs, we may also collect transactional information from you.
◾Information You Provide
We collect personal information from you when you voluntarily provide it, such as when you register for access to the Service and create an account, use certain aspects of the Service, contact us with inquiries or respond to one of our surveys. For example, we may collect your name, phone number, email address, photograph, birthdate, location information, Third-Party Service (defined below) login credentials, other information (such as your online activity) based on your registration and privacy settings on those Third-Party Services, and the messages you send or receive through the Service.
◾Information Automatically Collected
We collect transactional information automatically when you transact with one of our Munch Pass LLCs. Transactional information may include details from your receipt (e.g., subtotal, total, and tip amount), payment card information (e.g., the last four digits of your payment card number and payment card expiration date), bill, and order ticket data (e.g., items purchased and their purchase price) from point of sale printers and devices (“Terminals”) used by Munch Pass LLCs.
When you interact with the Service, we also may use various technologies, including cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other tracking technologies, to automatically collect certain general user data and information, including aggregate measures of the Service’s use and aggregate technical and other data about your use of the Service that does not personally identify you. For example, we may track the total number of visitors or users of the Service, the number of visitors to each page of our Site or App, the domain names of our visitors’ Internet service providers, and how end user customers use and interact with the Service.
◾Tracking Options and California Do Not Track Disclosures
Our cookies and other tracking technologies help provide additional functionality to the Service and help us analyze Service usage more accurately. For instance, our Service may set a cookie on your browser that saves your login credentials. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain Service features. Please refer to your web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices with respect to collection and use of the data by these third-party tools, you may visit the Network Advertising Initiative’s (NAI) opt-out page at http://www.networkadvertising.org/choices.
To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
Our system may not respond to Do Not Track requests or headers from some or all browsers.
◾INFORMATION USE
Munch Pass LLC uses the personal information you provide in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use that information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information to obtain access to the Munch Pass LLC Service, we will use your information to provide you with access to such services and to monitor your use of such services.
Munch Pass LLC uses transactional data to facilitate your transactions with Munch Pass LLCs. If you are a Munch Pass LLC accountholder, transactional data will be used by Munch Pass LLCs to automatically award you rewards points and/or to provide you with other offers that may be of interest to you. We may also remove your personal information from transactional data and aggregate it with other anonymous data, pool and/or combine aggregated data with other information, and share aggregated data with Munch Pass LLCs, affiliates, service providers, agents and business partners. Munch Pass LLC may also disclose de-identified, aggregated data to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Munch Pass LLC and its subsidiaries and affiliates (the “Related Companies”) may use data collected automatically through your use of the Service to analyze, improve, support and operate the Service, to help us improve the content and functionality of the Service, to better understand our users, for distribution in general benchmarking data and industry and/or other usage and demographic reports, and other business purposes.
Munch Pass LLC may also use the personal information collected from and about you through the Service to improve the Munch Pass LLC Service. Munch Pass LLC and its Related Companies may use this information to contact you in the future to tell you about services we believe will be of interest to you. Munch Pass LLC may also use your information in other ways, with your consent or as disclosed to you at the time of collection.
By voluntarily providing us with personal information or by utilizing the Service, you are consenting to our use of your personal information in accordance with this Privacy Policy. You acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of Munch Pass LLC and the authorized third parties referred to herein located in the United States.
By making a purchase at a Munch Pass LLC that uses Munch Pass LLC Terminals, your transactional information will be used in accordance with this Privacy Policy. Transactional data of Munch Pass LLC accountholders may be used to provide you with Munch Pass LLC rewards points and other offers from our Munch Pass LLCs. Transactional data of non-accountholders will be collected, processed, used, stored and shared to facilitate the transaction and to fulfil any other lawful purpose.
◾INFORMATION DISCLOSURE
Munch Pass LLC is not in the business of selling your personal information and has not sold personal information in the past 12 months. We consider personal information to be a vital part of our relationship with you.
There are, however, certain circumstances in which we may share your information for a business or commercial purpose with certain service providers or partners, or where you may share your information with third parties, as set forth below:
Munch Pass LLCs: To the extent you have obtained or redeemed a reward offered by a Munch Pass LLC, added a Munch Pass LLC as a membership to your account, made a purchase at or through a Munch Pass LLC, or otherwise participated in any other activity sponsored or offered on behalf of the Munch Pass LLC, we may provide your personal and transactional information to such Munch Pass LLCs (a) for the Munch Pass LLC to redeem and validate your reward, send you customized offers, troubleshoot redemption, combat fraud and otherwise communicate with you; (b) as part of legal proceedings affecting Munch Pass LLC or the Munch Pass LLC; or (c) to send you marketing information or otherwise facilitate a direct relationship between the Munch Pass LLC and you.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets. We will use reasonable efforts to try to require that the transferee use personal information collected through the Service or through Munch Pass LLC Terminals in a manner that is consistent with this Privacy Policy.
Related Companies: We may also share your personal information with our Related Companies but will only do so in a manner that is consistent with this Privacy Policy.
Agents, Consultants and Service Providers: Munch Pass LLC, like many businesses, sometimes hires agents or service providers to perform certain business-related functions. Examples of such functions include maintaining databases, sending emails and SMS messages, offering and developing certain features of the Service, and performing maintenance and security. When we employ an agent or service provider to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Your Public Profile: If you make any information available through your public profile, it will be made available to members of the Munch Pass LLC community. Please note that your first name and last initial and photo are, by default, available on your public profile, while your phone number, email, and birthday are kept nonpublic (consistent with this Privacy Policy). Please exercise caution when disclosing personal information in these public areas of the Service.
Legal Requirements: Munch Pass LLC may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or assist government enforcement agencies, (ii) protect and defend the rights or property of Munch Pass LLC, Munch Pass LLCs, or our users, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, (iv) protect against legal liability; (v) protect Munch Pass LLCs from fraudulent, abusive, or unlawful uses; or (vi) protect the security or integrity of the Service.
◾YOUR CHOICES AND OPT-OUTS
We do not share your personal information with other third-party organizations for their own commercial uses except as described in this Privacy Policy, or with your express consent.
The Service will automatically send you SMS messages with updates and other information. You may stop receiving SMS messages by replying STOP or OFF in response to any received SMS message. You may also opt-out of receiving SMS messages on the Munch Pass LLC website. If you opt-out of receiving SMS messages, you may not be able to use certain Service. If you do not want to receive marketing emails from us, click the unsubscribe link in the footer of such emails.
◾YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have the right to ask to make an access and deletion request. Munch Pass LLC will not discriminate against you for exercising these rights, but we may offer financial incentives to those who opt in to our collection of personal information.
Access Request. You may make up to two requests per year for information as to:
The categories of personal information that we’ve collected about you, or shared with a service provider or partner for a business or commercial purpose;
The sources from which we collected such information;
The business or commercial purpose for collecting that personal information.
The specific pieces of personal information we’ve collected about you.
Deletion Request. You may request that we delete the Personal Information that we’ve collected from or about you. If we cannot delete all of your information, we will let you know the reason why, such as if we need to continue to provide you with rewards, or for an internal business or legal reason.
We will respond to your request within 45 days unless we need additional time, in which case we will let you know. Please see the “Access to Information/Contacting Us” section of this Privacy Policy for instructions on how to make one of these requests.
Further to the “Information Disclosure” section, over the last 12 months, Munch Pass LLC has collected and shared for a business or commercial purpose the following categories of personal information:
Identifiers/Contact Information: These include your name, postal and email address, phone number, and unique identifiers that may identify your device or browser but not you by name.
Commercial/Transactional Information: Your transaction and usage history, payment card information, and which Munch Pass LLCs you visit.
Internet/Electronic Activity: Your geolocation information, IP address, web/app browsing and search history related to our Services, and information regarding your interaction(s) with the Services or our advertising.
◾EXCLUSIONS
This Privacy Policy does not apply to any information other than information collected through the Service and/or from Munch Pass LLC Terminals at Munch Pass LLCs. This Privacy Policy shall not apply to any unsolicited information you provide to Munch Pass LLC through the Service or any other means. This includes, but is not limited to, information posted to any public areas of the Service, such as public forums, any ideas for new products or modifications to existing products, and other unsolicited submissions. All such unsolicited information shall be deemed non-confidential, and Munch Pass LLC shall be free to reproduce, use, disclose, distribute and exploit it without limitation or attribution.
Children: Munch Pass LLC does not direct the Service to, nor does it not knowingly collect personal information from children under the age of 13 If we learn that a child under the age of 13 has provided personally identifiable information to Munch Pass LLC through the Service, we will endeavor to delete that information from our databases.
◾SECURITY
Munch Pass LLC takes reasonable steps to protect the personal information provided via the Service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email, mobile or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you provide.
◾CHANGES TO THIS PRIVACY POLICY
The Service and our business may change from time to time. As a result, it may be necessary for Munch Pass LLC to make changes to this Privacy Policy. Munch Pass LLC reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we change this Privacy Policy in a material way, we will provide appropriate notice to you. Please review this Privacy Policy periodically, and especially before you provide any information to us. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement to the terms of such revised Privacy Policy.
◾ACCESS TO INFORMATION; CONTACTING US
You may request, by contacting us as specified below, that we disclose, update, correct, or delete certain personal information that we have collected through the Service. We will take reasonable steps to honor your request in accordance with applicable law. You may also update, correct, or delete certain information associated with your account, and you are responsible for maintaining the accuracy of this information. To make such a request, please send an email to support@munchinsights.com or click here. Munch Pass LLC may take steps to verify your identity before responding to your request.
Please also feel free to contact us if you have any questions about this Privacy Policy or the practices described therein. You may contact us at admin@munchinsights.com.
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Privacy Policy
Effective Date: December 4, 2023
This PRIVACY POLICY (the “Privacy Policy”) explains how Munch Pass LLC. (“Munch Pass LLC,”) collects, uses, shares, and protects the personal information of persons who interact with our website, munchinsights.com (“Site”), mobile application (“App”), or platform (“Platform”) (the Site, App, and Platform shall collectively be the “Service”), and the transactional information of persons who make purchases from merchants that have subscribed to our Platform (“Munch Pass LLCs”).
Even if you do not sign up as a customer of Munch Pass LLC, we may still collect, process, use, store, and share your transactional data in accordance with this Privacy Policy. By using the Service, you agree to the policies and practices described in this Privacy Policy and the Terms of Use. If you do not agree with our policies and practices, you may choose not to use the Service.
Munch Pass LLC may offer certain products and/or services for a fee or for evaluation purposes. In such situations, additional terms or requirements may apply to our collection and use of personal information, and if there is any conflict between such additional terms and this Privacy Policy, the additional terms will control.
◾INFORMATION WE COLLECT
When you interact with us through the Service, we may collect personal information from and about you. You may interact with us directly, such as when you sign up for a Munch Pass LLC account through the Site or App, as well as indirectly, such as when you sign up for a Munch Pass LLC account through our Platform operated by one of our Munch Pass LLCs. When you make a purchase or otherwise interact with one of our Munch Pass LLCs, we may also collect transactional information from you.
◾Information You Provide
We collect personal information from you when you voluntarily provide it, such as when you register for access to the Service and create an account, use certain aspects of the Service, contact us with inquiries or respond to one of our surveys. For example, we may collect your name, phone number, email address, photograph, birthdate, location information, Third-Party Service (defined below) login credentials, other information (such as your online activity) based on your registration and privacy settings on those Third-Party Services, and the messages you send or receive through the Service.
◾Information Automatically Collected
We collect transactional information automatically when you transact with one of our Munch Pass LLCs. Transactional information may include details from your receipt (e.g., subtotal, total, and tip amount), payment card information (e.g., the last four digits of your payment card number and payment card expiration date), bill, and order ticket data (e.g., items purchased and their purchase price) from point of sale printers and devices (“Terminals”) used by Munch Pass LLCs.
When you interact with the Service, we also may use various technologies, including cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other tracking technologies, to automatically collect certain general user data and information, including aggregate measures of the Service’s use and aggregate technical and other data about your use of the Service that does not personally identify you. For example, we may track the total number of visitors or users of the Service, the number of visitors to each page of our Site or App, the domain names of our visitors’ Internet service providers, and how end user customers use and interact with the Service.
◾Tracking Options and California Do Not Track Disclosures
Our cookies and other tracking technologies help provide additional functionality to the Service and help us analyze Service usage more accurately. For instance, our Service may set a cookie on your browser that saves your login credentials. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain Service features. Please refer to your web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices with respect to collection and use of the data by these third-party tools, you may visit the Network Advertising Initiative’s (NAI) opt-out page at http://www.networkadvertising.org/choices.
To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
Our system may not respond to Do Not Track requests or headers from some or all browsers.
◾INFORMATION USE
Munch Pass LLC uses the personal information you provide in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use that information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information to obtain access to the Munch Pass LLC Service, we will use your information to provide you with access to such services and to monitor your use of such services.
Munch Pass LLC uses transactional data to facilitate your transactions with Munch Pass LLCs. If you are a Munch Pass LLC accountholder, transactional data will be used by Munch Pass LLCs to automatically award you rewards points and/or to provide you with other offers that may be of interest to you. We may also remove your personal information from transactional data and aggregate it with other anonymous data, pool and/or combine aggregated data with other information, and share aggregated data with Munch Pass LLCs, affiliates, service providers, agents and business partners. Munch Pass LLC may also disclose de-identified, aggregated data to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Munch Pass LLC and its subsidiaries and affiliates (the “Related Companies”) may use data collected automatically through your use of the Service to analyze, improve, support and operate the Service, to help us improve the content and functionality of the Service, to better understand our users, for distribution in general benchmarking data and industry and/or other usage and demographic reports, and other business purposes.
Munch Pass LLC may also use the personal information collected from and about you through the Service to improve the Munch Pass LLC Service. Munch Pass LLC and its Related Companies may use this information to contact you in the future to tell you about services we believe will be of interest to you. Munch Pass LLC may also use your information in other ways, with your consent or as disclosed to you at the time of collection.
By voluntarily providing us with personal information or by utilizing the Service, you are consenting to our use of your personal information in accordance with this Privacy Policy. You acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of Munch Pass LLC and the authorized third parties referred to herein located in the United States.
By making a purchase at a Munch Pass LLC that uses Munch Pass LLC Terminals, your transactional information will be used in accordance with this Privacy Policy. Transactional data of Munch Pass LLC accountholders may be used to provide you with Munch Pass LLC rewards points and other offers from our Munch Pass LLCs. Transactional data of non-accountholders will be collected, processed, used, stored and shared to facilitate the transaction and to fulfil any other lawful purpose.
◾INFORMATION DISCLOSURE
Munch Pass LLC is not in the business of selling your personal information and has not sold personal information in the past 12 months. We consider personal information to be a vital part of our relationship with you.
There are, however, certain circumstances in which we may share your information for a business or commercial purpose with certain service providers or partners, or where you may share your information with third parties, as set forth below:
Munch Pass LLCs: To the extent you have obtained or redeemed a reward offered by a Munch Pass LLC, added a Munch Pass LLC as a membership to your account, made a purchase at or through a Munch Pass LLC, or otherwise participated in any other activity sponsored or offered on behalf of the Munch Pass LLC, we may provide your personal and transactional information to such Munch Pass LLCs (a) for the Munch Pass LLC to redeem and validate your reward, send you customized offers, troubleshoot redemption, combat fraud and otherwise communicate with you; (b) as part of legal proceedings affecting Munch Pass LLC or the Munch Pass LLC; or (c) to send you marketing information or otherwise facilitate a direct relationship between the Munch Pass LLC and you.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets. We will use reasonable efforts to try to require that the transferee use personal information collected through the Service or through Munch Pass LLC Terminals in a manner that is consistent with this Privacy Policy.
Related Companies: We may also share your personal information with our Related Companies but will only do so in a manner that is consistent with this Privacy Policy.
Agents, Consultants and Service Providers: Munch Pass LLC, like many businesses, sometimes hires agents or service providers to perform certain business-related functions. Examples of such functions include maintaining databases, sending emails and SMS messages, offering and developing certain features of the Service, and performing maintenance and security. When we employ an agent or service provider to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Your Public Profile: If you make any information available through your public profile, it will be made available to members of the Munch Pass LLC community. Please note that your first name and last initial and photo are, by default, available on your public profile, while your phone number, email, and birthday are kept nonpublic (consistent with this Privacy Policy). Please exercise caution when disclosing personal information in these public areas of the Service.
Legal Requirements: Munch Pass LLC may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or assist government enforcement agencies, (ii) protect and defend the rights or property of Munch Pass LLC, Munch Pass LLCs, or our users, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, (iv) protect against legal liability; (v) protect Munch Pass LLCs from fraudulent, abusive, or unlawful uses; or (vi) protect the security or integrity of the Service.
◾YOUR CHOICES AND OPT-OUTS
We do not share your personal information with other third-party organizations for their own commercial uses except as described in this Privacy Policy, or with your express consent.
The Service will automatically send you SMS messages with updates and other information. You may stop receiving SMS messages by replying STOP or OFF in response to any received SMS message. You may also opt-out of receiving SMS messages on the Munch Pass LLC website. If you opt-out of receiving SMS messages, you may not be able to use certain Service. If you do not want to receive marketing emails from us, click the unsubscribe link in the footer of such emails.
◾YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have the right to ask to make an access and deletion request. Munch Pass LLC will not discriminate against you for exercising these rights, but we may offer financial incentives to those who opt in to our collection of personal information.
Access Request. You may make up to two requests per year for information as to:
The categories of personal information that we’ve collected about you, or shared with a service provider or partner for a business or commercial purpose;
The sources from which we collected such information;
The business or commercial purpose for collecting that personal information.
The specific pieces of personal information we’ve collected about you.
Deletion Request. You may request that we delete the Personal Information that we’ve collected from or about you. If we cannot delete all of your information, we will let you know the reason why, such as if we need to continue to provide you with rewards, or for an internal business or legal reason.
We will respond to your request within 45 days unless we need additional time, in which case we will let you know. Please see the “Access to Information/Contacting Us” section of this Privacy Policy for instructions on how to make one of these requests.
Further to the “Information Disclosure” section, over the last 12 months, Munch Pass LLC has collected and shared for a business or commercial purpose the following categories of personal information:
Identifiers/Contact Information: These include your name, postal and email address, phone number, and unique identifiers that may identify your device or browser but not you by name.
Commercial/Transactional Information: Your transaction and usage history, payment card information, and which Munch Pass LLCs you visit.
Internet/Electronic Activity: Your geolocation information, IP address, web/app browsing and search history related to our Services, and information regarding your interaction(s) with the Services or our advertising.
◾EXCLUSIONS
This Privacy Policy does not apply to any information other than information collected through the Service and/or from Munch Pass LLC Terminals at Munch Pass LLCs. This Privacy Policy shall not apply to any unsolicited information you provide to Munch Pass LLC through the Service or any other means. This includes, but is not limited to, information posted to any public areas of the Service, such as public forums, any ideas for new products or modifications to existing products, and other unsolicited submissions. All such unsolicited information shall be deemed non-confidential, and Munch Pass LLC shall be free to reproduce, use, disclose, distribute and exploit it without limitation or attribution.
Children: Munch Pass LLC does not direct the Service to, nor does it not knowingly collect personal information from children under the age of 13 If we learn that a child under the age of 13 has provided personally identifiable information to Munch Pass LLC through the Service, we will endeavor to delete that information from our databases.
◾SECURITY
Munch Pass LLC takes reasonable steps to protect the personal information provided via the Service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email, mobile or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you provide.
◾CHANGES TO THIS PRIVACY POLICY
The Service and our business may change from time to time. As a result, it may be necessary for Munch Pass LLC to make changes to this Privacy Policy. Munch Pass LLC reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we change this Privacy Policy in a material way, we will provide appropriate notice to you. Please review this Privacy Policy periodically, and especially before you provide any information to us. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement to the terms of such revised Privacy Policy.
◾ACCESS TO INFORMATION; CONTACTING US
You may request, by contacting us as specified below, that we disclose, update, correct, or delete certain personal information that we have collected through the Service. We will take reasonable steps to honor your request in accordance with applicable law. You may also update, correct, or delete certain information associated with your account, and you are responsible for maintaining the accuracy of this information. To make such a request, please send an email to support@munchinsights.com or click here. Munch Pass LLC may take steps to verify your identity before responding to your request.
Please also feel free to contact us if you have any questions about this Privacy Policy or the practices described therein. You may contact us at admin@munchinsights.com.
✦
Privacy Policy
Effective Date: December 4, 2023
This PRIVACY POLICY (the “Privacy Policy”) explains how Munch Pass LLC. (“Munch Pass LLC,”) collects, uses, shares, and protects the personal information of persons who interact with our website, munchinsights.com (“Site”), mobile application (“App”), or platform (“Platform”) (the Site, App, and Platform shall collectively be the “Service”), and the transactional information of persons who make purchases from merchants that have subscribed to our Platform (“Munch Pass LLCs”).
Even if you do not sign up as a customer of Munch Pass LLC, we may still collect, process, use, store, and share your transactional data in accordance with this Privacy Policy. By using the Service, you agree to the policies and practices described in this Privacy Policy and the Terms of Use. If you do not agree with our policies and practices, you may choose not to use the Service.
Munch Pass LLC may offer certain products and/or services for a fee or for evaluation purposes. In such situations, additional terms or requirements may apply to our collection and use of personal information, and if there is any conflict between such additional terms and this Privacy Policy, the additional terms will control.
◾INFORMATION WE COLLECT
When you interact with us through the Service, we may collect personal information from and about you. You may interact with us directly, such as when you sign up for a Munch Pass LLC account through the Site or App, as well as indirectly, such as when you sign up for a Munch Pass LLC account through our Platform operated by one of our Munch Pass LLCs. When you make a purchase or otherwise interact with one of our Munch Pass LLCs, we may also collect transactional information from you.
◾Information You Provide
We collect personal information from you when you voluntarily provide it, such as when you register for access to the Service and create an account, use certain aspects of the Service, contact us with inquiries or respond to one of our surveys. For example, we may collect your name, phone number, email address, photograph, birthdate, location information, Third-Party Service (defined below) login credentials, other information (such as your online activity) based on your registration and privacy settings on those Third-Party Services, and the messages you send or receive through the Service.
◾Information Automatically Collected
We collect transactional information automatically when you transact with one of our Munch Pass LLCs. Transactional information may include details from your receipt (e.g., subtotal, total, and tip amount), payment card information (e.g., the last four digits of your payment card number and payment card expiration date), bill, and order ticket data (e.g., items purchased and their purchase price) from point of sale printers and devices (“Terminals”) used by Munch Pass LLCs.
When you interact with the Service, we also may use various technologies, including cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other tracking technologies, to automatically collect certain general user data and information, including aggregate measures of the Service’s use and aggregate technical and other data about your use of the Service that does not personally identify you. For example, we may track the total number of visitors or users of the Service, the number of visitors to each page of our Site or App, the domain names of our visitors’ Internet service providers, and how end user customers use and interact with the Service.
◾Tracking Options and California Do Not Track Disclosures
Our cookies and other tracking technologies help provide additional functionality to the Service and help us analyze Service usage more accurately. For instance, our Service may set a cookie on your browser that saves your login credentials. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain Service features. Please refer to your web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices with respect to collection and use of the data by these third-party tools, you may visit the Network Advertising Initiative’s (NAI) opt-out page at http://www.networkadvertising.org/choices.
To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
Our system may not respond to Do Not Track requests or headers from some or all browsers.
◾INFORMATION USE
Munch Pass LLC uses the personal information you provide in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use that information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information to obtain access to the Munch Pass LLC Service, we will use your information to provide you with access to such services and to monitor your use of such services.
Munch Pass LLC uses transactional data to facilitate your transactions with Munch Pass LLCs. If you are a Munch Pass LLC accountholder, transactional data will be used by Munch Pass LLCs to automatically award you rewards points and/or to provide you with other offers that may be of interest to you. We may also remove your personal information from transactional data and aggregate it with other anonymous data, pool and/or combine aggregated data with other information, and share aggregated data with Munch Pass LLCs, affiliates, service providers, agents and business partners. Munch Pass LLC may also disclose de-identified, aggregated data to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Munch Pass LLC and its subsidiaries and affiliates (the “Related Companies”) may use data collected automatically through your use of the Service to analyze, improve, support and operate the Service, to help us improve the content and functionality of the Service, to better understand our users, for distribution in general benchmarking data and industry and/or other usage and demographic reports, and other business purposes.
Munch Pass LLC may also use the personal information collected from and about you through the Service to improve the Munch Pass LLC Service. Munch Pass LLC and its Related Companies may use this information to contact you in the future to tell you about services we believe will be of interest to you. Munch Pass LLC may also use your information in other ways, with your consent or as disclosed to you at the time of collection.
By voluntarily providing us with personal information or by utilizing the Service, you are consenting to our use of your personal information in accordance with this Privacy Policy. You acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of Munch Pass LLC and the authorized third parties referred to herein located in the United States.
By making a purchase at a Munch Pass LLC that uses Munch Pass LLC Terminals, your transactional information will be used in accordance with this Privacy Policy. Transactional data of Munch Pass LLC accountholders may be used to provide you with Munch Pass LLC rewards points and other offers from our Munch Pass LLCs. Transactional data of non-accountholders will be collected, processed, used, stored and shared to facilitate the transaction and to fulfil any other lawful purpose.
◾INFORMATION DISCLOSURE
Munch Pass LLC is not in the business of selling your personal information and has not sold personal information in the past 12 months. We consider personal information to be a vital part of our relationship with you.
There are, however, certain circumstances in which we may share your information for a business or commercial purpose with certain service providers or partners, or where you may share your information with third parties, as set forth below:
Munch Pass LLCs: To the extent you have obtained or redeemed a reward offered by a Munch Pass LLC, added a Munch Pass LLC as a membership to your account, made a purchase at or through a Munch Pass LLC, or otherwise participated in any other activity sponsored or offered on behalf of the Munch Pass LLC, we may provide your personal and transactional information to such Munch Pass LLCs (a) for the Munch Pass LLC to redeem and validate your reward, send you customized offers, troubleshoot redemption, combat fraud and otherwise communicate with you; (b) as part of legal proceedings affecting Munch Pass LLC or the Munch Pass LLC; or (c) to send you marketing information or otherwise facilitate a direct relationship between the Munch Pass LLC and you.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets. We will use reasonable efforts to try to require that the transferee use personal information collected through the Service or through Munch Pass LLC Terminals in a manner that is consistent with this Privacy Policy.
Related Companies: We may also share your personal information with our Related Companies but will only do so in a manner that is consistent with this Privacy Policy.
Agents, Consultants and Service Providers: Munch Pass LLC, like many businesses, sometimes hires agents or service providers to perform certain business-related functions. Examples of such functions include maintaining databases, sending emails and SMS messages, offering and developing certain features of the Service, and performing maintenance and security. When we employ an agent or service provider to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Your Public Profile: If you make any information available through your public profile, it will be made available to members of the Munch Pass LLC community. Please note that your first name and last initial and photo are, by default, available on your public profile, while your phone number, email, and birthday are kept nonpublic (consistent with this Privacy Policy). Please exercise caution when disclosing personal information in these public areas of the Service.
Legal Requirements: Munch Pass LLC may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or assist government enforcement agencies, (ii) protect and defend the rights or property of Munch Pass LLC, Munch Pass LLCs, or our users, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, (iv) protect against legal liability; (v) protect Munch Pass LLCs from fraudulent, abusive, or unlawful uses; or (vi) protect the security or integrity of the Service.
◾YOUR CHOICES AND OPT-OUTS
We do not share your personal information with other third-party organizations for their own commercial uses except as described in this Privacy Policy, or with your express consent.
The Service will automatically send you SMS messages with updates and other information. You may stop receiving SMS messages by replying STOP or OFF in response to any received SMS message. You may also opt-out of receiving SMS messages on the Munch Pass LLC website. If you opt-out of receiving SMS messages, you may not be able to use certain Service. If you do not want to receive marketing emails from us, click the unsubscribe link in the footer of such emails.
◾YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have the right to ask to make an access and deletion request. Munch Pass LLC will not discriminate against you for exercising these rights, but we may offer financial incentives to those who opt in to our collection of personal information.
Access Request. You may make up to two requests per year for information as to:
The categories of personal information that we’ve collected about you, or shared with a service provider or partner for a business or commercial purpose;
The sources from which we collected such information;
The business or commercial purpose for collecting that personal information.
The specific pieces of personal information we’ve collected about you.
Deletion Request. You may request that we delete the Personal Information that we’ve collected from or about you. If we cannot delete all of your information, we will let you know the reason why, such as if we need to continue to provide you with rewards, or for an internal business or legal reason.
We will respond to your request within 45 days unless we need additional time, in which case we will let you know. Please see the “Access to Information/Contacting Us” section of this Privacy Policy for instructions on how to make one of these requests.
Further to the “Information Disclosure” section, over the last 12 months, Munch Pass LLC has collected and shared for a business or commercial purpose the following categories of personal information:
Identifiers/Contact Information: These include your name, postal and email address, phone number, and unique identifiers that may identify your device or browser but not you by name.
Commercial/Transactional Information: Your transaction and usage history, payment card information, and which Munch Pass LLCs you visit.
Internet/Electronic Activity: Your geolocation information, IP address, web/app browsing and search history related to our Services, and information regarding your interaction(s) with the Services or our advertising.
◾EXCLUSIONS
This Privacy Policy does not apply to any information other than information collected through the Service and/or from Munch Pass LLC Terminals at Munch Pass LLCs. This Privacy Policy shall not apply to any unsolicited information you provide to Munch Pass LLC through the Service or any other means. This includes, but is not limited to, information posted to any public areas of the Service, such as public forums, any ideas for new products or modifications to existing products, and other unsolicited submissions. All such unsolicited information shall be deemed non-confidential, and Munch Pass LLC shall be free to reproduce, use, disclose, distribute and exploit it without limitation or attribution.
Children: Munch Pass LLC does not direct the Service to, nor does it not knowingly collect personal information from children under the age of 13 If we learn that a child under the age of 13 has provided personally identifiable information to Munch Pass LLC through the Service, we will endeavor to delete that information from our databases.
◾SECURITY
Munch Pass LLC takes reasonable steps to protect the personal information provided via the Service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email, mobile or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you provide.
◾CHANGES TO THIS PRIVACY POLICY
The Service and our business may change from time to time. As a result, it may be necessary for Munch Pass LLC to make changes to this Privacy Policy. Munch Pass LLC reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we change this Privacy Policy in a material way, we will provide appropriate notice to you. Please review this Privacy Policy periodically, and especially before you provide any information to us. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement to the terms of such revised Privacy Policy.
◾ACCESS TO INFORMATION; CONTACTING US
You may request, by contacting us as specified below, that we disclose, update, correct, or delete certain personal information that we have collected through the Service. We will take reasonable steps to honor your request in accordance with applicable law. You may also update, correct, or delete certain information associated with your account, and you are responsible for maintaining the accuracy of this information. To make such a request, please send an email to support@munchinsights.com or click here. Munch Pass LLC may take steps to verify your identity before responding to your request.
Please also feel free to contact us if you have any questions about this Privacy Policy or the practices described therein. You may contact us at admin@munchinsights.com.